Privacy Policy

Effective Date: [DD Month YYYY] | Last Reviewed: [DD Month YYYY]

Your trust is our most valued asset. We handle your information with the same discipline we bring to your security.

Victor Squad Private Limited ("Victor Squad," "we," "us," or "our") operates the website www.victorsquad.in and delivers security services to clients across industries. The personal and organisational information we collect is used for providing, coordinating, and improving our services. We will not use or share your information with anyone except as described in this Privacy Policy.

This Privacy Policy applies to all individuals who engage our services, contact us, or visit our website. The terms used here carry the same meaning as in our Terms and Conditions, accessible at www.victorsquad.in.

1. Information We Collect

For a better experience while using our services, we may require you to provide us with certain personally identifiable information, including but not limited to your name, designation, contact number, email address, and organization details. The information that we collect is used to deliver, coordinate, and improve the security services we provide to you.

Information You Provide Directly

Full name, designation, and contact details (email, mobile number, office address)
Company or organization name, business sector, and registered address
Site details, security requirements, and risk assessment data provided for service planning
Identity and verification documents required for statutory compliance, including KYC under applicable regulations
Billing, invoicing, and payment information for account and collections management
Correspondence, service requests, complaints, and feedback submitted to us

Log Data

We want to inform you that whenever you visit our website, we collect information that your browser sends to us that is called Log Data. This Log Data may include information such as your computer's Internet Protocol ("IP") address, browser version, pages of our website that you visit, the time and date of your visit, the time spent on those pages, and other statistics.

Cookies are files with a small amount of data, commonly used as an anonymous unique identifier. These are sent to your browser from the website you visit and are stored on your device. Our website uses cookies to collect information and to improve your experience. You have the option to accept or refuse these cookies, and to be notified when a cookie is being sent to your device. If you choose to refuse our cookies, some portions of our website may not function as intended.

2. How We Use Your Information

We use the information we collect to:

Deliver, coordinate, and manage the security services you have contracted us to provide
Conduct site assessments, risk evaluations, threat analyses, and security planning specific to your engagement
Communicate with you on operational updates, service renewals, security advisories, and relevant alerts
Process invoicing, billing, and payment in connection with contracted services
Fulfil our statutory obligations, including PSARA reporting, regulatory compliance, and applicable labour law requirements
Improve our website, platforms, and service quality based on usage data and client feedback
Respond to lawful requests from governmental authorities, courts, or law enforcement agencies

We will not use your information for purposes materially different from those described above without first informing you and, where required, obtaining your consent.

3. Service Providers

We may engage third-party companies and individuals for the following reasons:

To facilitate our services
To provide services on our behalf
To perform service-related activities
To assist us in analyzing how our platforms and services are used

We want to inform our clients and website users that these third parties have access to your information only to the extent necessary to perform the tasks assigned to them on our behalf. They are contractually obligated not to disclose or use the information for any other purpose. Victor Squad does not sell, rent, or trade your personal or organizational information to any third party for commercial gain.

4. Security

We value your trust in sharing your information with us. Victor Squad employs appropriate technical and organizational safeguards including encryption, access controls, secure server infrastructure, and periodic security reviews. Access to your information is restricted on a need-to-know basis to authorized Victor Squad personnel only.

However, remember that no method of transmission over the internet, or method of electronic storage, is 100% secure and reliable, and we cannot guarantee absolute security. In the event of a data security incident that may adversely affect your rights, we will notify you without undue delay as required under applicable law.

5. Data Retention

We retain your information for as long as your engagement with us is active, and for a period of eight (8) years thereafter, unless a longer retention period is required by applicable law -for example, for tax records or contractual documentation. Data that is no longer required is securely deleted or irreversibly anonymize.

6. Your Rights

Subject to applicable law, you have the following rights regarding your information:

Right of Access -request a copy of the information Victor Squad holds about you
Right to Rectification -request correction of any inaccurate or outdated information
Right to Deletion -request deletion of your information, subject to our legal retention obligations
Right to Restriction -request that we limit processing of your information in certain circumstances
Right to Object -object to processing based on legitimate interests or for direct marketing
Right to Withdraw Consent -withdraw consent for activities based on consent, without affecting prior lawful processing

To exercise any of these rights, please submit a written request to us using the contact details in Section 9. We will acknowledge your request within five (5) business days and respond in full within thirty (30) days. In complex cases, this may be extended to ninety (90) days, and we will inform you accordingly.

7. Links to Other Sites

Our website may contain links to external sites that are not operated by us. If you click on a third-party link, you will be directed to that site. We strongly advise you to review the privacy policy of every website you visit. We have no control over, and assume no responsibility for, the content, privacy practices, or security standards of any third-party site or service.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or applicable law. We advise you to review this page periodically. When material changes are made, we will update the Effective Date above and post a prominent notice on our website. These changes are effective immediately upon posting. Your continued use of our services after such notice constitutes your acceptance of the revised policy.

9. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, do not hesitate to contact us:

Company: Victor Squad Private Limited
Registered Address: 301, Business Bay, Road No. 11, Chakala Industrial Area, MIDC, Andheri East, Mumbai - 400093, Maharashtra, India
Email: admin@jsksa.co
Phone: +91 85272 52134
Website: www.victorsquad.in/privacy-policy

We are committed to addressing all privacy-related concerns with transparency, diligence, and respect for your rights.

10. Applicable Legal Framework

This Privacy Policy is prepared in compliance with:

Information Technology Act, 2000 (India)
IT (Reasonable Security Practices and Sensitive Personal Data or Information) Rules, 2011
Digital Personal Data Protection Act, 2023 (India) -to the extent applicable and as notified by the Central Government
Private Security Agencies (Regulation) Act, 2005 (PSARA), where relevant to personnel data
Other applicable Indian statutes, sector-specific guidelines, and judicial directives on data protection

Victor Squad remains committed to evolving its data protection practices in step with legislative developments, global best practices, and the trust our clients place in us.

Victor Squad Private Limited | Confidential | www.victorsquad.in